Questions and Answers

Top up the settlement entry to pay for the Company's services as follows:

In case of bank transfer, it is necessary to specify the settlement entry number in the Payment Purpose field.

All amounts are recorded in the user Settlement entry in the Company's System and made available to pay for the services or refunded at the User’s request.

To get a refund from the settlement entry, email a refund request via the Carrier’s user account using My Requests section to:, or visit the User Service Office.